How Can We Help

Interactive Self-Service Working prototype Open full screen ↗

Tell us about you & your household → choose any area of life → we ask gently, you stay in control → leave any time with a plan that’s yours. The wheel doubles as a quiet progress map — it fills in as you go, encouraging you through all of it without ever requiring it.

The architecture

You & your household — just you, or you and your family. Captured up front.

Needs domains — high-level life domains in plain words. The circle, integrated; pick any, in any order.

A caring conversation — only after they choose to enter. Gentle, private, never a blunt label.

Walk away with a Care Guide — exit any time; we hand over a tailored guidance document to keep.

What it produces

The end of the flow isn’t an answer — it’s a Care Guide: a personalized document built from what they shared and who’s in their household. It lays out options and pathways with phone numbers, links and QR codes, sorted by what to consider today, this week, and eventually. Works on their phone and as a printout.

See the sample guide →

What it deliberately does not do

No deep, branching intake — it stays short and surfaces directions, not a full assessment.

No eligibility determination — the guide points to what to check; people review details & decide.

No enrollment or sign-ups — the person follows up themselves, or with a navigator, when ready.

Alexandria Coordinated Care

How can we help you today?

¿Cómo podemos ayudarle hoy?

One welcoming place to find food, housing, health, money help and more — whatever you or your family need.

Languages

Switch how the experience reads. Spanish is built; the model scales to 4–5 languages.

አማርኛ درى / فارسی planned

The deliverable

At the end, the flow generates a tailored Care Guide. Preview the sample:

Open full preview →